Job Description
About Us
Our mission is to ensure software works flawlessly. We achieve this through a platform that integrates comprehensive observability, continuous runtime application security, and advanced AIOps. This combination provides actionable insights and intelligent automation, helping innovators modernize cloud operations, accelerate software delivery, and guarantee seamless digital experiences.
Job Description
We are looking for a skilled Instructional Designer to join our team. In this role, you'll be responsible for creating engaging and high-quality learning assets, including online courses, guided learning paths, and assessments for our customers, partners, and employees.
Key Responsibilities
Develop and produce comprehensive e-learning and live training curricula.
Design and establish instructional design principles and standards for creating effective and repeatable learning solutions.
Mentor internal enablement program managers and instructors on best practices in instructional design.
Plan and execute instructional design strategies for OnDemand e-learning courses and instructor-led training.
Identify knowledge gaps and determine the necessary learning materials for effective enablement.
Collaborate with platform experts to gather requirements, develop course content, and solicit feedback.
Create innovative learning solutions related to our platform and associated technologies.
Design and maintain learning activities, including labs, guides, and knowledge checks.
Produce high-quality course materials using editing and multimedia development tools.
Develop storyboards and audio scripts for video content.
Stay updated with platform enhancements to continuously improve and update existing learning programs.
Implement quality assurance for all learning materials and assets.
Analyze feedback and satisfaction metrics to refine and enhance learning materials.
Qualifications
Minimum Requirements:
At least 5 years of experience in e-learning, blended learning, and web-based courseware development, preferably in the IT industry.
Over 3 years of experience in instructional design, curriculum development, and adult learning theory.
Preferred Qualifications:
Advanced knowledge of instructional design and curriculum development.
Understanding of IT concepts, including client-server architectures, cloud-native and distributed applications, and software delivery.
Ability to translate technical information into clear, effective learning materials for various user levels.
Proficiency with e-learning tools and multimedia development software such as Camtasia Studio, SnagIt, Adobe Illustrator, WavePad, and Articulate Rise.
Experience with Microsoft Word, Excel, and PowerPoint for developing training materials.
Familiarity with cloud-based Learning Management Systems (LMS) and video content delivery systems like Screencast.
Experience with asset management, version control, and ticketing systems such as Jira.
Skilled in piloting and testing instructor-led and self-paced courseware.
Strong project management abilities and the capacity to handle multiple projects simultaneously with minimal supervision.
Problem-solving skills with a proactive approach to seeking assistance when needed.
A Bachelor's degree in technology, education, or a related field is preferred.
Excellent interpersonal and communication skills, with a strong customer service orientation.
Additional Information
Salary: $82,000 - $100,000 annually, based on experience, education, and location.
Benefits include Health, Dental, Life, STD, LTD, 401(k), and PTO.
All information will be kept confidential in accordance with EEO guidelines.
We offer competitive compensation and comprehensive benefits, including medical, dental, vacation/holidays, and a company-matching 401(k) plan.
We are an Equal Opportunity/Affirmative Action employer and consider all qualified applicants regardless of race, sex, color, gender identity, religion, national origin, disability status, veteran status, or any other characteristic protected by law.
Employment Type: Part-Time
Salary: $ 85,000.00 100,000.00 Per Year
Job Tags
Holiday work, Part time, Remote job,