Level 2 Tech Support Engineer Job at Ambassador Resources, Denville, NJ

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  • Ambassador Resources
  • Denville, NJ

Job Description

Our client is looking for an IT Engineer/Service Desk Technician / Level 2 to join their team. This person needs to be capable of handling most of the tickets from the level I team as they are escalated. This is a good position for someone who wants to learn and get involved in new projects with things like firewalls, networks, VMware, cloud, etc.

Responsibilities:
  • Problem solver who is self-motivated and can figure things out.
  • Solid troubleshooting skills-primarily within Windows (95%)
  • Effective communications skills, customer communications, experience with Ticketing
  • VMware experience
  • Active Directory
  • Office 365
  • ConnectWise
  • Must have exp working for an MSP
  • DNS, DHCP, Group Policy, LAN/WAN
  • Experience with financial software (QuickBooks, Sage for example) is helpful.
  • Other: Printers, Microsoft updates and releases, patch management

Highlights:
3 to 6 moths (Temp to perm)
$25.00 hr to $30.00 hr pay rate

If interested, please send resume to Kevin.Shuster@ambassadorresources.com

Job Tags

Permanent employment, Temporary work,

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