Beauty Advisor (Full Time), Saks Fifth Avenue Houston Galleria-Charlotte Tilbury Job at Charlotte Tilbury, Houston, TX

eVRDNmVQQWpDNzFjQ2NYTmdLaHdsbVpZL2c9PQ==
  • Charlotte Tilbury
  • Houston, TX

Job Description

OVERALL PURPOSE OF THE ROLE: An ambassador for the Charlotte Tilbury brand, the Beauty Advisor will reflect the brand values and customer base. Responsible for achieving optimal financial results by maximizing top line sales potential and ensuring superior service to our customers.

MAIN DUTIES AND RESPONSIBILITIES:

  • Sales
  • Drive financial results in store to meet and exceed plan. Including Key Performance Indicators (KPI’s) – examples; Average Unit Sales (AUS) and Items Per Transaction (IPT)
  • Communicate and manage agreed goals.
  • Responsible for being specialist amongst the retail artistry brands, demonstrating entrepreneurial spirit within the parameters of the Company guidelines.
  • Customer Service
  • Manage customer queries, through the use of sound judgement and achieving positive outcomes
  • Build partnership with the Account Executive and Area Trainer to ensure continuous training and development of the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry
  • Take every opportunity to extend exceptional customer service beyond the in-store experience.
  • Proactively anticipate staffing needs, including sourcing and selecting talent to deliver business objectives, inclusive of a bench for freelance and permanent staff.
  • Determine individual and team sales targets to meet and exceed plan
  • Analyze business performance and proactively plan strategy within day to day business and events.
  • Consistently promote the Tilbury Touch to the team and customers.
  • Lead by example always to promote the Tilbury Touch and exceptional customer service
  • Create and maintain an atmosphere of open and positive communication, professionalism and creativity always through team meetings and a collaborative management style
  • Ensure that the counter is ‘customer ready’ from open to close of business
  • Maintain the required inventory levels and accurate stock files
  • Implement visual merchandising, new launch displays and collateral placement as directed by the marketing team
  • Maintain technology on counter
  • Raise operational issues for resolution in a timely manner
  • Store and Retail Partner Relationships
  • Establish and develop a cooperative and mutually respectful relationship with the store retail operations team
  • Schedule team to optimize coverage according to customer flow
  • Maintain excellent counter hygiene standards
  • Maintain the store standards and policies at all times

Job Tags

Permanent employment, Full time, Freelance,

Similar Jobs

OnTrac

Warehouse Package Handler Job at OnTrac

 ...week! Job Details: Address : 250 Utah Ave, South San Francisco, CA 94080. Shift(s): Sunday - Thursday: 4AM-9AM (Days/Hours are subject to change depending on the needs of the business) . How you will be rewarded as a Warehouse Associate / Package... 

Marriott

Housekeeping Aide Job at Marriott

 ...requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment. Follow all company and... 

Goliath

Social Media Manager Job at Goliath

 ...through teamwork, being clever together. Learn more about Goliath at . We are seeking a highly organized and detail-oriented Social Media Manager to join our team in our Richardson, TX, office. Goliath made a major shift in the company's direction this year by... 

Avint

Information System Security Officer Job at Avint

 ...Avint LLC is seeking an Information System Security Officer to join our team on-site in the Chantilly, VA area. The ISSO is responsible for implementing and maintaining the information security program within the organization. This role involves developing and enforcing... 

Northeast Healthcare Recruitment, Inc.

Locums Cardiovascular Diseases Nurse Practitioner or Physician Assistant Job at Northeast Healthcare Recruitment, Inc.

We are seeking anexperienced and skilled Nurse Practitioner (NP) or Physician Assistant (PA) toprovide locum tenens coverage in a Cardiovascular ICU in Peoria, IL. The idealcandidate will manage complex cardiac post-operative patients with expertise andindependence...