Job Description

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Responsibilities:

• Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
• Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
• Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
• Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
• Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas

Qualifications:

• You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field
• You must have 3 or more years of experience working in the hospitality field
• Showcase exceptional organizational, communication, and problem-solving skills
• Must have a strong focus on putting the guest first with exceptional customer service experience
• A proven record of experience managing a team, preferably in a hospitality role, is required

About Company: The Best Western Plus Dubuque Hotel and Conference Center is a great place to work. Bring your passion for people and guest services to our team and watch your career grow!

Job Tags

Local area,

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